Leon, S. & Martín Hernández, J. C. (2020). A fuzzy segmentation analysis of airline passengers in the U.S. based on service satisfaction. Research in Transportation Business and Management, v. 37, 100550. https://doi.org/10.1016/j.rtbm.2020.100550
Leon, S. & Martín Hernández, J. C. (2020). A fuzzy segmentation analysis of airline passengers in the U.S. based on service satisfaction. Research in Transportation Business and Management, v. 37, 100550. https://doi.org/10.1016/j.rtbm.2020.100550