Employees’ smile: do consumers buy it?

Benítez del Rosario, J. M.; Martín Hernández, J. C.; Mendoza León, C. & Román García, C. (2012). Employees’ smile: do consumers buy it?. Turitec 2012: IX Congreso Nacional Turismo y Tecnologías de la Información y las Comunicaciones / coord. por Antonio Guevara Plaza, Andrés Aguayo Maldonado, José Luis Caro Herrero, Alfonso Cerezo Medina, p. 93-103. 

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