Service quality evaluation in the tourist apartments industry: a segmented and weighted importancesatisfaction analysis

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Monday 24 April, 2023

Martín Hernández, J. C.; Mendoza León, C. & Román García, C. (2014). Service quality evaluation in the tourist apartments industry: a segmented and weighted importancesatisfaction analysis. Revista Turismo & Desenvolvimento (21), p. 33-47.

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