Assessing service quality using fuzzy numbers and TOPSIS: an application to self-contained and serviced apartments

  • Thursday 20 April, 2023

Martín Hernández, J. C.; Mendoza León, C. M. & Román García, C. (2019). Assessing service quality using fuzzy numbers and TOPSIS: an application to self-contained and serviced apartments. International Journal of Business and Systems Research,v. 13 (3), p. 275-296. https://doi.org/10.1504/IJBSR.2019.100373

Instituto Universitario de Turismo y Desarrolo Economico Sostenible
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