Archives: Publicaciones

Zoghbi Manrique de Lara, P., Suárez-Acosta, M.A., & Guerra-Báez, R.M. (2017). Customer citizenship as a reaction to hotels’ fair treatment of staff: Service satisfaction as a mediator. Tourism and Hospitality Research, 17 (2), 190-203.

Zoghbi Manrique de Lara, P., Suárez-Acosta, M.A., & Guerra-Báez, R.M. (2017). Customer citizenship as a reaction to hotels’ fair treatment of staff: Service satisfaction as a mediator. Tourism and Hospitality Research, 17 (2), 190-203.

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Zoghbi Manrique de Lara, P., & Ting-Ding, Y.M., Guerra-Báez, R. (2017). Indispensable, expendable or irrelevant? Effects of job insecurity on the employee reactions to perceived outsourcing in the hotel industry. Cornell Hospitality Quaterly, 58(1), 69-80.

Zoghbi Manrique de Lara, P., & Ting-Ding, Y.M., Guerra-Báez, R. (2017). Indispensable, expendable or irrelevant? Effects of job insecurity on the employee reactions to perceived outsourcing in the hotel industry. Cornell Hospitality Quaterly, 58(1), 69-80.

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