Batista de Freitas, J.; Martin, J. C. & Roman, C. (2017). Service quality evaluation in the perception of the wine tourist with Fuzzy Logic and Ideal Solutions. Pasos: revista de turismo y patrimonio cultural, v. 15 (2), p. 341-358. https://doi.org/10.25145/j.pasos.2017.15.022
Read MoreMartín, J. C.; Román, C. & Gonzaga Vallejo, L. C. (2017). Fuzzy numbers and topsis for analyzing service quality in the mice industry. Event Management,v. 21, p. 13-25. https://doi.org/10.3727/152599517X14809630270998
Read MoreRomán García, C.; Martín Hernández, J. C.; Mendoza León, C. M. & Arencibia Perez, A. I. (2017). Binter Canarias: a high-flying regional airline. Successful case studies in the Canary Islands’ tourism industry / Aguiar-Quintana, T.; Batista-Canino, R.M. (eds.), p. 232-242.
Read MoreTovar, B. & Wall, A. (2017). Specialisation, diversification, size and technical efficiency in ports: an empirical analysis using frontier techniques. European Journal Of Transport And Infrastructure Research, v. 17 (2), p. 279-303. https://doi.org/10.18757/ejtir.2017.17.2.3195
Read MoreMartin, J. C. & Roman, C. (2017). Measuring service quality in the hotel industry: the value of user generated content. Tourism, v. 65 (4), p. 390-405.
Read MoreMartín, J. C.; Román, C. & Gonzaga, C. (2017). Quality of service and segmentation in the MICE industry: An approximation based on fuzzy logic. Journal of Convention and Event Tourism,v. 18, p. 1-25. https://doi.org/10.1080/15470148.2016.1154808
Read MoreGonzález, R. M.; Román, C. & Marrero, Á. S. (2018). Visitors’ attitudes towards bicycle use in the Teide National Park. Sustainability, v. 10 (9). https://doi.org/10.3390/su10093283
Read MoreBaños, J. F. & Tovar De La Fe, B. E. (2018). Segmenting cruise passengers’ expenditure: a latent class analysis. Anales de Economía Aplicada 2018: economía del transporte y logistica portuaria / coord. por Juan José García del Hoyo, p. 85-97.
Read MoreGarcía-Palomares, J. C.; Gutiérrez, J.; Martín, J. C. & Moya Gómez, B. (2018). An analysis of the Spanish high capacity road network criticality. Transportation, v. 45, p. 1139-1159. https://doi.org/10.1007/s11116-018-9877-4
Read MoreMartín Hernández, J. C.; Mendoza León, C. M. & Román García, C. (2018). Revising importance-performance analysis: a new synthetic service quality indicator applied to the tourist apartment industry.
Read More