Benítez del Rosario, J. M.; Martín Hernández, J. C. & Román García, C. (2007). Using fuzzy number for measuring quality of service in the hotel industry. Tourism Management, v. 28, p. 544-555. https://doi.org/10.1016/j.tourman.2006.04.018
Benítez del Rosario, J. M.; Martín Hernández, J. C. & Román García, C. (2007). Using fuzzy number for measuring quality of service in the hotel industry. Tourism Management, v. 28, p. 544-555. https://doi.org/10.1016/j.tourman.2006.04.018