Zoghbi Manrique de Lara, P., Aguiar Quintana, T., & Suárez Acosta, M. A. (2013). A justice framework for understanding how guests react to hotel employee (mis)treatment. Tourism Management, 36, 143-152
Zoghbi Manrique de Lara, P., Aguiar Quintana, T., & Suárez Acosta, M. A. (2013). A justice framework for understanding how guests react to hotel employee (mis)treatment. Tourism Management, 36, 143-152