Araña, J. E., & León, C. J. (2013). Correcting for Scale Perception Bias in Tourist Satisfaction Surveys. Journal of Travel Research, 52(6), 772-788
Araña, J. E., & León, C. J. (2013). Correcting for Scale Perception Bias in Tourist Satisfaction Surveys. Journal of Travel Research, 52(6), 772-788